Dimitrios Buhalis Keynote TTRA Conference Innsbruck 30/10/20-Smart Tourism strategies - COVID-19 Era

Professor Dimitrios Buhalis Keynote TTRA Conference Innsbruck 30 September 2020 - Smart Tourism strategies in the COVID-19 Era

TTRA Europe 2020 Innsbruck, Austria Smart Destinations – Smarter Tourists

https://youtu.be/MymjX54A1aY

Conference website: http://ttraeuropeconferences.com/ Registration, details and confirmations: https://www.conftool.com/ttraeurope2020/ Preliminary conference schedule: https://www.conftool.com/ttraeurope2020/sessions.php


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See www.buhalis.com for more information and research on


Buhalis, D. (2020), "Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article", Tourism Review 75(1), 267-272 https://doi.org/10.1108/TR-06-2019-0258


Buhalis, D., Sinarta, Y., 2019, Real-time co-creation and nowness service: lessons from tourism and hospitality, Journal of Travel & Tourism Marketing, 36(5), 563-582 https://doi.org/10.1080/10548408.2019.1592059


Buhalis, D., & Foerste, M. (2015). SoCoMo marketing for travel and tourism: Empowering co-creation of value. Journal of destination marketing & management, 4(3), 151-161. https://doi.org/10.1016/j.jdmm.2015.04.001


Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No. 4, pp. 484-506 https://doi.org/10.1108/JOSM-12-2018-0398


Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism Research, Vol.78, https://doi.org/10.1016/j.annals.2019.102757


Buhalis, D., & Leung, R. (2018). Smart hospitality—Interconnectivity and interoperability towards an ecosystem. International Journal of Hospitality Management, 71, 41-50. https://doi.org/10.1016/j.ijhm.2017.11.011


Mistilis, N., and Buhalis, D., Gretzel, U., 2014, ‘eDestination Marketing of the future: the perspective of an Australian Tourism Stakeholder Network ‘, Journal Travel Research, Vo.53, 1-13. http://dx.doi.org/10.1177/0047287514522874


Ladkin, A., & Buhalis, D. (2016). Online and social media recruitment: Hospitality employer and prospective employee considerations. International journal of contemporary hospitality management, 28(2), 327-345. https://doi.org/10.1108/IJCHM-05-2014-0218


Paraskevas., A., Katsogridakis, I., Law, R., and Buhalis, D., 2011, Search Engine Marketing: Transforming Search Engines to Hotel Distribution Channels, The Cornell Hotel Restaurant Administration Quarterly, 52(2),200-208. http://dx.doi.org/10.1177/1938965510395016

Molinillo, S., Liébana-Cabanillas, F., Anaya-Sánchez, R., & Buhalis, D. (2018). Destination Management Organisations (DMO) online platforms: Image and intention to visit. Tourism management, 65, 116-130. https://doi.org/10.1016/j.tourman.2017.09.021


Inversini, A., & Buhalis, D. (2009). Information convergence in the long tail: The case of tourism destination information. In Information and Communication technologies in tourism 2009 pp. 381-392 Springer https://link.springer.com/chapter/10.1007/978-3-211-93971-0_32


Mihalic, T., & Buhalis, D. (2013). Information Communication Technology (ICT) as a new competitive advantage factor-Case of small transitional hotel sector. Economic and Business Review for Central and South-Eastern Europe, 15(1), 33-56. http://ojs.ebrjournal.net/ojs/index.php/ebr/article/view/214/pdf


Buhalis, D. and Crotts, J., 2000. Global alliances in tourism. https://www.taylorfrancis.com/books/9780429238154

Qi, S., Law, R. and Buhalis, D., 2008, Usability of Chinese Destination Management Organization Websites, Journal of Travel & Tourism Marketing, 25(2), pp.182-198.
https://doi.org/10.1080/10548400802402933


Buhalis, D., 1993, Regional Integrated Computer Information Reservation Management Systems (RICIRMS) as a strategic tool for the small and medium tourism enterprises, Tourism Management, Vol. 14(5), pp.366 378. https://doi.org/10.1016/0261-5177(93)90005-6

Buhalis, D., & Wagner, R. (2013). E-destinations: Global best practice in tourism technologies and applications. In Information and communication technologies in tourism 2013 pp. 119-130 Springer, . https://tinyurl.com/eDMOBenchmark


Buhalis, D., & Mamalakis, E. (2015). Social media return on investment and performance evaluation in the hotel industry context. In Information and communication technologies in Tourism 2015 (pp. 241-253). Springer, https://tinyurl.com/yaeqc63p


Tscheu, F., & Buhalis, D. (2016). Augmented reality at cultural heritage sites. In Information and communication technologies in tourism 2016 (pp. 607-619). Springer https://tinyurl.com/CultureAugmentedReality