Next Generation Tourism: the shortage of workforce is not a new topic in tourism. The reasons are well known: irregular services, shift work, bad pay and lack of appreciation. The pandemic has further enforced this downward trend. What can be done to counteract this development and how can the tourism job market be boosted again? What does the future look like for our workforce – what is already being done and what can hotels and destinations do to create the right environment for potential workers? We discuss these and other questions with the speakers in this panel.
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